Legal · Effective 2026-05-17

Terms of Service

These Terms of Service (“Terms”) are a binding contract between you and AIDrawIO (“AIDrawIO,” “we,” “our,” or “us”). They govern your access to and use of aidrawio.com, app.aidrawio.com, and any related products, features, content, and services (the “Service”). By creating an account or using the Service, you accept these Terms.

Sections 12 (Disclaimer), 13 (Limitation of Liability), 14 (Indemnification), and 16 (Dispute Resolution & Arbitration) contain important provisions, including a binding arbitration agreement and a class action waiver. Please read them carefully.

1. Eligibility

You must be at least 16 years old to use the Service. If you are between 16 and the age of majority in your jurisdiction, you may only use the Service with consent from a parent or legal guardian. By using the Service you represent that you meet these requirements and that you have the legal capacity to enter into these Terms.

2. Accounts

You may need to create an account to access certain features. You agree to provide accurate information, keep it current, and keep your credentials confidential. You are responsible for all activity that occurs under your account. Tell us immediately at aidrawio7@gmail.com if you suspect unauthorized use.

3. The Service

AIDrawIO is an AI-assisted diagram generation tool. You provide a prompt or input; we send it to third-party AI providers; we display and store the resulting diagram for you. We may change, add, or remove features at any time and without notice. We do not guarantee availability, accuracy, or fitness of any particular feature or output.

4. Your content

You retain ownership of any prompts, files, instructions, and diagrams you submit or generate (“Your Content”). You grant AIDrawIO a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, process, display, and otherwise use Your Content solely to operate, secure, support, and improve the Service, to comply with law, and to enforce these Terms. This license ends when you delete Your Content, except where we must retain it to meet legal obligations.

You represent that you have all rights necessary to submit Your Content and that doing so does not violate any law or third-party right.

5. AI output

Output generated by the Service is produced by machine-learning models and may be inaccurate, incomplete, biased, or offensive. You are solely responsible for reviewing and validating output before relying on it. Do not use the Service to generate output that infringes any intellectual property right, violates law, or creates harm.

Given the nature of generative AI, identical or similar prompts may produce similar output for different users. We do not warrant that any output is unique to you.

6. Acceptable use

You will not:

  • Use the Service to generate or distribute content that is illegal, infringing, defamatory, harassing, hateful, sexually exploitative of minors, or that promotes violence;
  • Reverse engineer, decompile, scrape, or attempt to extract source code, prompts, or model weights from the Service;
  • Circumvent rate limits, quotas, security controls, or access restrictions;
  • Resell, sublicense, or commercialize the Service except as expressly permitted;
  • Use the Service to train competing AI models or to build a competing service;
  • Submit malware, harmful code, or content that contains another person's personal data you are not authorized to share;
  • Use the Service to make decisions about individuals that have legal or similarly significant effects (e.g., credit, employment, housing, healthcare, legal advice) without independent human review.

We may suspend or terminate accounts that violate this section without notice.

7. Subscriptions and billing

Paid plans are billed in advance on a monthly or annual basis through Stripe. By subscribing, you authorize us and Stripe to charge your payment method on each renewal until you cancel. Subscriptions renew automatically at the then-current price unless you cancel before the renewal date.

You can cancel at any time from your account. Cancellation takes effect at the end of the current billing period. Except where required by applicable law, all payments are non-refundable, and we do not provide refunds or credits for partial billing periods, unused features, or downgrades.

We may change prices for new billing periods with reasonable notice. If you do not accept a price change, you may cancel before the next renewal.

8. Free tier and bring-your-own-key

The free tier is provided as a courtesy and is subject to strict daily and monthly limits that we may change at any time. AIDrawIO is operated by an independent developer; serving free users is costly, and we may reduce, gate, or remove free features without notice. You may instead connect your own AI provider API key (“BYOK”). When you use BYOK, your requests go directly to that provider under your own terms with them. We are not responsible for charges you incur, content the provider returns, or the provider's availability.

9. Third-party services

The Service depends on third-party providers, including those listed in our Privacy Policy. We do not control these providers and are not responsible for their acts, omissions, content, or availability. Your use of any third-party service is subject to that provider's terms.

10. Intellectual property

The Service, including all software, design, text, graphics, logos, and trademarks (excluding Your Content), is the property of AIDrawIO or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes in accordance with these Terms. All rights not expressly granted are reserved.

If you submit feedback or suggestions, you grant AIDrawIO an unrestricted, perpetual, irrevocable, royalty-free license to use them without attribution or compensation.

11. Privacy

Our Privacy Policy explains how we handle your information and is incorporated into these Terms.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by law, AIDrawIO disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that AI output will be accurate, complete, current, or suitable for any purpose.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIDRAWIO AND ITS OPERATORS, AGENTS, AND PROCESSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO AIDRAWIO IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) ONE HUNDRED U.S. DOLLARS (US$100). Some jurisdictions do not allow these limitations, in which case they apply to the fullest extent permitted.

14. Indemnification

You agree to indemnify, defend, and hold harmless AIDrawIO and its operators, agents, and processors from any claim, demand, damages, liability, loss, or expense (including reasonable attorneys' fees) arising out of or relating to (a) Your Content; (b) your use of the Service; (c) your breach of these Terms; or (d) your violation of any law or third-party right.

15. Termination

You may stop using the Service or delete your account at any time. We may suspend or terminate your access at any time, with or without notice, including if we believe you have violated these Terms or created risk for AIDrawIO, our users, or third parties. On termination, sections that by their nature should survive (including 4, 5, 10, 12–17) will survive.

16. Dispute resolution and arbitration

Please read this section carefully. It affects how disputes between you and AIDrawIO will be resolved.

Informal resolution. Before filing any claim, you agree to first contact us at aidrawio7@gmail.com and attempt to resolve the dispute informally for at least 60 days.

Binding arbitration. Except for claims that may be brought in small-claims court and claims for injunctive relief related to intellectual property, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in English, on a documents-only basis where reasonable, with a seat in Delaware, United States.

Class action waiver. You and AIDrawIO agree to bring disputes only in an individual capacity and not as a plaintiff or class member in any class or representative proceeding.

30-day opt-out. You may opt out of this arbitration agreement by emailing aidrawio7@gmail.com within 30 days of first accepting these Terms, stating your full name, the email associated with your account, and the words “opt out of arbitration.”

17. Governing law and venue

These Terms and any non-contractual obligations arising out of them are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules. Subject to Section 16, the state and federal courts located in Delaware will have exclusive jurisdiction over any matter not subject to arbitration. You waive any objection to venue in those courts.

18. Changes to these Terms

We may update these Terms at any time. If we make material changes, we will update the “Effective” date and, where practicable, notify you by email or in-app notice. Continued use of the Service after the change constitutes acceptance.

19. Miscellaneous

These Terms, together with the Privacy Policy and any other policies we publish, are the entire agreement between you and AIDrawIO regarding the Service. If any provision is found unenforceable, the remaining provisions will continue in full force. Our failure to enforce any right is not a waiver. You may not assign or transfer these Terms; we may assign them without restriction. Notices to us should be sent to aidrawio7@gmail.com.

20. Contact

Questions about these Terms? aidrawio7@gmail.com.